Security

Your data is safe with us

Enterprise-grade encryption, GDPR compliance, and strict data handling — built in from day one, not bolted on.

Security at every layer

Encryption everywhere

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your conversations are never exposed in plain text.

GDPR compliant

Full GDPR compliance with data processing agreements, right to erasure, and transparent data handling.

Secure infrastructure

Hosted on enterprise cloud infrastructure with automatic backups, redundancy, and disaster recovery built in.

Access controls

Role-based permissions and multi-factor authentication ensure only the right people can access your data.

Audit logs

Every access and action is logged. Full audit trail available for your security and compliance teams.

No model training

Your conversations are never used to train AI models or shared with third parties. Your data stays yours.

How we treat your data
1

Data minimisation

We only collect what's necessary to deliver the service. No excess data collection, no selling to advertisers.

2

Retention controls

You control how long your recordings and transcripts are stored. Delete them any time — we remove them completely.

3

Right to erasure

Any team member or contact can request full data deletion. We action these promptly in line with GDPR requirements.

4

Data processing agreements

We sign DPAs with enterprise customers. Contact us if your legal or compliance team needs one.

5

Sub-processor transparency

We maintain a current list of all sub-processors and notify customers of any changes in advance.

Security questions?

Our team is happy to help with compliance reviews, DPAs, or custom security requirements.

Contact security team